Bibliografie
AARTS (E.), MARZANO (S.). The New Everyday. Views on Ambient Intelligence. Rotterdam, 010 Publishers, 2003, 352p.
ASARO (P.M.). Transforming society by transforming technology : the science and politics of participatory design. In : Accounting, management and information technologies, 2000, vol. 10, nr. 4, pp. 257-290.
ASTBRINK (G.), BEEKHUYZEN (J.). The synergies between Universal Design and User-centred Design. Paper voorgesteld op 10th International Conference on Human-Computer Interaction, Lawrence Erlbaum, New Jersey, 2003, 6p.
BENYON (D.), CRERAR (A.), WILKINSON (S.). Individual differences and inclusive Design. In : STEPHANIDIS (C.). User Interfaces for All : concepts, methods and tools. Lawrence Erlbaum Associates Inc., Mahwah, New Jersey , 2000, 728p.
BEIRNE (M.), RAMSAY (H.), PANTELLI (A.). Participating informally : opportunities and dilemma’s in User Driven Design. In : Behavior & Information Technology, 1998, vol. 17, nr. 5, pp. 301-310.
CLARKE (M.). The reality of ICT use is failing to meet the user’s requirements. In : Interactions, 2006, vol. 13, nr. 5, pp. 26-29.
DE HAAN (J.), STEYAERT (J.). ICT en samenleving: de sociale dimensie van technologie. Amsterdam, Uitgeverij Boom, 2003, 206p.
DEKKERS (G.J.M.), KEGELS (C.). Informatie- en communicatietechnologieën in België: Analyse van de economische en sociale impact. Mechelen, Kluwer Uitgevers, 2003, 196p.
DEKKERS (G.J.M.). Dualisering in het digitale tijdperk. Een onderzoek naar de verbanden tussen multidimensionele armoede en informatie- en communicatietechnologie. Working Paper, Federaal Planbureau, 2002, 38p.
DEKKERS (G.J.M.). Poverty, Dualisation and the Digital Divide. In : CAMMAERTS (B.), VAN AUDENHOVE (L.), NULENS (G.), PAUWELS (C.). Beyond the digital divide : reducing exclusion, fostering inclusion. Brussel, VUB Brussels University Press, 2003, 333p.
DONG (H.), KEATES (S.), CLARKSON (P.J.). Universall access and design for all. Inclusive design in industry : barriers, drivers and the business case. In : Lecture notes in Computer Science, 2004, vol. 3196, pp. 305-319.
DONG (H.), KEATES (S.), CLARKSON (P.J.), CASSIM (J.). User Interfaces for All. Implementing Inclusive Design : the discrepancy between theory and practice. In : Lecture notes in Computer Science, 2003, vol. 2615, pp. 106-117.
GULLIKSEN (J.), GORANSSON (B.), BOIVIE (I.), BLOMKVIST (S.), PERSSON (J.), CAJANDER (A.). Key-principles for user-centred systems design. In : Behavior & Information Technology, 2003, vol. 22, nr. 6, pp. 397-409.
HADDON (L.). Information and communication technologies in everyday life: a concise introduction and research guide. Berg, Oxford, 2006, 183p.
HEAD (A.J.). Personas : Setting the stage for building usable information sites, 2003, vol.27, nr. 4, pp. 14-21. [Online, 12/10/2006, www.onlinemag.net]
JOHNSON (R.R.). User-centered technology: a rhetorical theory for computers and other mundane artefacts. Albany, State of University of New York Press, 1998, 195p.
KEATES (S.). Pragmatic research issues confronting HCI practitioners when designing for universal access. In : Universal Access in the Information Society, 2006, nr. 5, pp. 269-278.
KEATES (S.), CLARKSON (P.J.). Countering Design Exclusion : bridging the gap between usability and accessibility. In : Universal access in the Information Society, 2003, nr. 2, pp. 215-225.
MOSSBERGER (K.), TOLBERT (C.J.), STANSBURY (M.). Virtual inequality : Beyond the digital divide. Washington, Georgetown University Press, 2003, 185p.
OUDSHOORN (N.), ROMMES (E.), STIENSTRA (M.). Configuring the user as everybody. Gender and design cultures in Information and Communication Technologies. In : Science, Technology and Human Values, 2004, vol. 29, nr. 1, pp. 30-63.
STEPHANIDIS (C.). User interfaces for all : concepts, methods and tools. S.l., Lawrence Erlbaum Ass., 2001, 752p.
STEYAERT (S.). Participatory Methods Toolkit: A practitioner’s manual. Koning Boudewijnstichting/ viWTA/United Nations University - Comparative Regional Integration, 2003, s.l., 166p. [Online, www.kbs-frb.be, www.viWTA.be, www.unu.cris.edu]
VAN DIJK (L.), DE HAAN (J.), RIJKEN (S.). Digitalisering van de leefwereld: Een onderzoek naar informatie- en communicatietechnologie en sociale ongelijkheid. Den Haag, Sociaal en Cultureel Planbureau, 2000, 240p.
VAN DIJK (J.A.G.M.). The deepening divide : inequality in the information society. Thousand Oaks, Sage publications, 2005, 240p.
VAN DIJK (J.). The network society: social aspects of new media. London, Sage, 1999, 267p.
VENTURI (G.), TROOST (J.), JOKELA (T.). People, organizations and processes : an inquiry into the adoption of User-Centered Design in industry. In : International Journal of Human-ComputerInteraction, 2006, vol. 21, nr. 2, pp. 219-238.
VERYZER (R.W.), DE MOZOTA (B.B.). The impact of User-oriented Design on New Product Development : an examination of fundamental relationships. In : Journal of product innovation management, 2005, nr. 22, pp. 128-143.
VLAAMSE OVERHEID. Vlaams Actieplan Armoedebestrijding 2005 - 2009. s.l., 2005, 153p.
VRANKEN (J.), DE BOYSER (K.), DIERCKX (D.). Armoede en sociale uitsluiting: jaarboek 2006. Leuven, Acco, 2006, 491p.
VRANKEN (J.), GELDOF (D.), VAN MENXEL (G.), VAN OUYTSEL (J.). Armoede en sociale uitsluiting : jaarboek 2000. Leuven, Acco, 2000, 389p.
VRANKEN (J.), DE BOYSER (K.), DIERCKX (D.). Armoede en sociale uitsluiting : jaarboek 2006. Leuven, Acco, 2006, 491p.
VRANKEN (J.), VANDEBOSCH (H.). Aan de onderkant van de technologische samenleving. Armoede en technologie. Een onderzoek naar de relatie tussen armoede en technologie. Brussel, viWTA, publicatie rapport voorzien eind 2007, 150p.
WELLMAN (B.), HAYTHORNTHWAITE (C.A.). The internet in everyday life. Oxford, Blackwell, 2002, 38p.
WESTER (F.), PETERS (V.). Kwalitatieve analyse: Uitgangspunten en procedures. Bussum, Coutinho, 2004, 220p.
YONG (G.J.), MYUNG (H.Y.). Enhancing the minority discipline in the IT-industry: A survey of usability and User-centred Design practice. In : International journal of Human-Computer Interaction, 2006, vol. 20, nr. 2, pp. 117-134.